Reference

Explore z47 Legal Terms and Your Rights

These legal terms govern your account, your data, and how z47 operates within jurisdictions where local law permits access.

Jurisdiction-dependent accessClear account termsData rights explainedPolicy contact availableIndian law context
z47 Explore z47 Legal Terms and Your Rights
LEGAL CONTACT PATHS

Reach Our Policy Team Directly

If you have a question about our terms, want to exercise a data right, or need clarification on how a specific policy applies to your account, our support team handles legal queries…

Email Legal Send your query to our legal address and we will respond within 48 business hours. Include your registered account email so we can verify your identity before sharing account-level details.
Live Chat Open the chat window on any page and ask to be connected to our compliance team. Chat is available from 09:00 to 23:00 IST, seven days a week, including public holidays.
Postal Address For formal legal notices or written data-subject requests, send correspondence to our registered address. We acknowledge postal requests within five working days of receipt.
HOW WE HANDLE POLICY

See How z47 Manages Data and Account Security

Every aspect of how we store, process, and protect your information is documented in our full privacy notice.

Data Collection Scope

We collect only what is necessary to operate your account: name, contact details, payment method identifiers from UPI or Paytm, and transaction logs. We do not sell this data to third parties under any circumstances.

Cookie Policy

Our site uses session cookies for authentication and analytics cookies to understand how pages are used. You can adjust cookie preferences from the settings banner on first visit; essential cookies cannot be disabled without breaking account functions.

Account Security

Account credentials are stored using one-way hashing. We enforce two-factor authentication on withdrawals and flag logins from unrecognised devices for secondary verification via your registered mobile number.

Data Retention

We retain transaction records for seven years in line with standard financial compliance practice. Profile data may be deleted on request once your account is closed, subject to any statutory hold periods that apply under Indian law.

Requesting Changes

You may request a copy of your data, ask us to correct inaccuracies, or submit a deletion request through the legal email channel. We process all such requests within 30 days of identity verification.

Jurisdiction Compliance

Access to z47 is available only where local law permits. We monitor regulatory changes across Indian states and will restrict account access where a change in law requires it, with advance notice where possible.

Common Questions About Our Legal Terms

The answers below address the legal and policy questions we receive most often. If your situation is not covered here, contact the policy team directly through email or live chat and we will respond within 48 hours.

These terms apply to any individual who opens an account or accesses z47.club where local law permits. By continuing to use the platform you confirm that your use is lawful in your current jurisdiction under applicable Indian regulations.

Submit a data-access request through our legal email channel. Include your registered account email and a valid identity document. We will compile and send your data within 30 days of verifying your identity, at no charge.

Yes. Once your account is closed, you may submit a deletion request. We will remove your profile data subject to any mandatory retention periods required under Indian financial regulations, which currently stand at seven years for transaction records.

If a regulatory change restricts access in your state, we will notify you by email and may suspend account access. Where possible, we provide advance notice and explain the steps for withdrawing any remaining account balance.

Payment identifiers from UPI, Paytm, and PhonePe are tokenised and never stored in plain text. Only the minimum reference data needed to process transactions and handle disputes is retained, in line with our data minimisation policy.

Send a written complaint to our legal email or postal address. We acknowledge complaints within two business days and aim to resolve them within 14 days. If you remain unsatisfied, our terms outline the escalation path available to you.

We update our legal terms when required by regulatory changes or operational updates. We notify all active account holders by email at least 14 days before material changes take effect, so you have time to review them before they apply to your account.