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Explore How z47 Keeps Your Data Safe

At z47, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and deliver…

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z47 Explore How z47 Keeps Your Data Safe
REACH OUR PRIVACY TEAM

Open a Privacy Request With Us Directly

Email Privacy Desk Send your data access, correction or deletion request to our dedicated privacy email. We aim to respond within 72 hours and confirm every action taken on your account data in writing.
Live Chat Support Start a live chat session from your account dashboard to raise a privacy concern in real time. Our agents can flag urgent data matters to the privacy team without delay.
In-Account Help Centre Log in, head to the Help section and submit a privacy ticket directly linked to your account ID. This ensures the team can verify your identity and act on the request securely.
DATA HANDLING PRACTICES

See How We Handle Your Account Data

We have built our data practices around transparency and your right to know. Each item below reflects a concrete step we take to protect what you share with us — from the…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can adjust cookie preferences at any time from the account settings page without losing your session.

Account Security Layers

Every account is protected by password hashing and optional two-factor authentication. Login attempts from unrecognised devices trigger an email alert so you know immediately if someone else tries to access your profile.

Data Retention Windows

Active account data is kept for the duration your account remains open. Once you request closure, we delete non-legally-required records within 30 days and confirm deletion via the email address on your account.

Third-Party Sharing Limits

We share data only with payment processors like UPI networks, Paytm and PhonePe, and with fraud-detection services. We do not sell your personal data to advertising networks or unrelated third parties.

Your Access Rights

You can request a full copy of the personal data we hold on you at any time. Submit a request through the Help Centre or email our privacy desk and we will send a structured data export within seven working days.

Policy Update Notices

When we update this Privacy Policy in a material way, we notify you by email before the change takes effect. We keep an archive of prior policy versions accessible from the Help Centre so you can compare what changed.

Check the Answers to Common Privacy Questions

These questions cover the data rights and privacy concerns we hear most from account holders in India. If your question is not answered here, our privacy desk is reachable by email or live chat at any time.

We collect your name, email address, mobile number, date of birth and country of residence. For payment verification we also log transaction reference numbers from UPI, Paytm or PhonePe — but never raw wallet passwords or card numbers.

Non-mandatory records are deleted within 30 days of account closure. Data that local Indian law requires us to retain — such as certain financial transaction logs — is held for the legally specified period, then deleted securely.

Yes. Submit a data-export request through the in-account Help Centre or email our privacy desk directly. We will send a structured export of your personal data within seven working days of verifying your identity.

No. We share data only with payment processors (UPI networks, Paytm, PhonePe) and fraud-prevention services necessary to run your account. We do not sell or rent your personal data to advertising networks or unrelated third parties.

Open a ticket through the Help Centre or send an email to the privacy desk with the specific data you want corrected or removed. We aim to action all verified correction requests within five working days and confirm the change in writing.

We use session cookies for login continuity and analytics cookies to see which lobby areas are visited most. You can manage cookie preferences inside account settings. Turning off analytics cookies does not affect your ability to deposit or browse the lobby.

We email you before any material change takes effect, giving you time to review. Previous versions of the policy remain accessible in the Help Centre so you can always check what changed and when the update came into effect.